Last updated: June 15, 2026
1. Introduction
Stallions Sports Complex ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our facilities, or engage with our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
We collect several types of information from and about users of our website and services:
- Personal Information: Name, email address, phone number, mailing address, date of birth, and emergency contact information.
- Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party payment processors).
- Booking Information: Facility reservations, coaching session schedules, membership details, and attendance records.
- Technical Data: IP address, browser type, device information, cookies, and usage patterns on our website.
- Health Information: Any medical conditions or injuries disclosed for safety purposes during registration or coaching.
3. How We Collect Information
We collect information through:
- Online registration forms and booking systems
- In-person membership applications
- Website cookies and analytics tools
- Email communications and customer service interactions
- Social media interactions
- Third-party payment processors
4. How We Use Your Information
We use your personal information for the following purposes:
- To process and manage facility bookings and memberships
- To provide coaching and training services
- To process payments and send invoices
- To communicate about your bookings, promotions, and facility updates
- To improve our website, services, and customer experience
- To comply with legal obligations and ensure facility safety
- To send marketing communications (with your consent)
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, email service providers, and IT support who assist in operating our business.
- Coaches and Staff: Limited information necessary to provide coaching and training services.
- Legal Authorities: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant providers
- Regular security audits and vulnerability assessments
- Limited staff access to personal information
- Password protection and two-factor authentication
7. Your Rights
Under Canadian privacy laws (PIPEDA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- File a complaint with the Privacy Commissioner of Canada
To exercise these rights, contact us at stallions.cricket@outlook.com.
8. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and login sessions
- Analyze website traffic and usage patterns
- Deliver personalized content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: